Oversee performance of end to end provider servicing Resolve complex problems and provide guidance to members of own team Drive the design and implementation of programs that build / nurture positive relationships between the health plan, providers, and practice managers Ensure implementation of training and education programs for external providers Identify gaps in netwo

Leads new client onboarding and transformation by utilizing a diverse group of resources (people and technology) to integrate new clients into the standard OGOM Leads the PMO/PM discipline for technology implementations related to HB Coding Establish the standard HB Coding methodology to measure productivity, efficiency, scalability, human touch volume, and workflow Leads